Let's Pause Privacy Policy

Last updated: October 9, 2025

Let's Pause is designed to run locally on your device. We do not operate user accounts, collect analytics, or sell personal data. This page explains what information is stored, how optional alerts work, and your privacy choices.

No accounts or tracking

The app does not ask you to sign in, does not run third-party analytics, and never sells personal data.

Everything stays on-device

Caregiver contacts, saved plans, Screen Time selections, and notification preferences live only on your device.

Alerts are optional

When you opt to email or text your care team, messages are sent through services you configure. We never store or reuse them.

Questions? We respond quickly

Email support@letspause.ca and we’ll reply within two business days.

1. Information We Do Not Collect

No account registration, usernames, or email addresses.
No analytics SDKs, advertising networks, or device fingerprinting.
No tracking across other apps or websites.

2. Information Stored On Your Device

The following information remains on your phone or tablet using secure native storage APIs:

Caregiver aliases and phone numbers, verification codes, and alert preferences.
Delay Planner notes, Screen Time block lists, saved block-and-plan routines, and recent history.
Reminder schedules, night-mode toggle, and other in-app settings.

You can delete this data at any time by clearing it within the app or uninstalling Let’s Pause.

3. Optional SMS and Email Alerts

Alerts only leave your device when you explicitly send them:

SMS alerts: either open your device’s SMS composer (message sent directly by your phone) or call a webhook you configure (for example Twilio). Only the recipient number and message body are transmitted.
Email alerts: the webhook you configure receives the email recipients, subject, body, and any attached PDF summary.

Let’s Pause does not log, store, or forward these messages.

4. PDF Summaries for Your Care Team

If a Mood Disorder Questionnaire (MDQ) result meets the criteria for possible mania, the app generates a PDF summary on-device. If you have configured your mental health team email webhook, that PDF is sent directly to them. We do not keep a copy.

5. Screen Time & Notifications

Screen Time access (iOS) is used to apply Apple’s block and shield APIs. Your selected block list stays on-device.
Notifications are only used for the reminders you schedule (daily, weekly, or monthly). No push notifications are sent from our servers.
Local network access is not required for everyday use.

6. Data Security

We rely on the protections built into iOS and Android for local secure storage. If you use a webhook, choose a provider you trust and safeguard any credentials.

7. Your Choices

Update or clear caregiver contacts and Screen Time settings anytime from the app.
Delete the app to remove all local data.
Email us at support@letspause.ca to request help or ask privacy questions.

8. Changes to This Policy

We may revise this policy as Let’s Pause evolves. Updates will be posted in the app and on this page with a new “Last updated” date.

Contact Us

Email: support@letspause.ca

We respond to privacy inquiries within two business days.